Right of withdrawal

You have the right to withdraw from this contract within a period of 14 calendar days without justification. The withdrawal period will expire 14 calendar days from the day that you or a third party indicated by you, other than the carrier, acquired material possession of the goods.

To exercise the right of withdrawal, you must notify NAADA, Roberto Visús Bernués, Plaza Puerta Mártires 1, 28801 Alcalá de Henares, Madrid and email address info@naada.shop, your decision to withdraw from the contract through a declaration unequivocal (for example, a letter sent by postal mail, fax or email). You can use the withdrawal form model, although its use is not mandatory.

To comply with the withdrawal period, it is enough that the communication regarding the exercise by you of this right is sent before the corresponding period expires.

Consequences of withdrawal

In case of withdrawal on your part, we will return all payments received from you, including delivery costs (with the exception of orders placed on sales or promotions or additional costs resulting from your choice of a delivery method). other than the least expensive modality of ordinary delivery that we offer) without any undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will proceed to make said refund using the same means of payment used by you for the initial transaction, unless you have expressly provided otherwise; In any case, you will not incur any expenses as a result of the refund. We may withhold reimbursement until we have received the goods, or until you have provided proof of return of the goods, depending on which condition is met first.

You must return or deliver the goods directly to us at:

NAADA, Adock Fulfillment, Carrer del Treball 17, 08940 Cornellà de LLobregat, Barcelona, ​​without undue delay and, in any case, no later than 14 calendar days from the date on which you notify us of your decision to withdraw of the contract. The term will be considered fulfilled if you return the goods before said term has expired. You must bear the direct cost of returning the goods.

You will only be responsible for the decrease in value of the goods resulting from handling other than that necessary to establish the nature, characteristics and operation of the goods.

Exceptions to the right of withdrawal

The right of withdrawal will not be applicable to contracts that refer to:

    The supply of goods made according to the specifications of the consumer and user or clearly personalized.

    The supply of goods that can deteriorate or expire quickly.

    The supply of sealed goods that are not suitable to be returned for reasons of health protection or hygiene and that have been unsealed after delivery.